secure folder

[KayaBabes]

I moved some very important pictures to my secure folder and I cant see them to move them back, anyone please help, very urgent

Thank you.

[Community_Moderator]

Hey @KayaBabes,

Have you set up your Secure Folder yet? To use Secure Folder, first set up a Samsung account. Then go to Settings > Lock screen and security > Secure Folder. Tap to open it then log in with your Samsung account.

Open the Secure Folder and at the top there’s a menu with the options to lock, add apps, add files, and edit apps to let you move and arrange important files and apps!

Hope this helps,

Sabrina

[KayaBabes · Accepted solution]

I couldn't see the files and apps in there after the updates so that I could move them back but I uninstalled the secure folder app and it allowed me to move all files and apps back to gallery and home screen and they are back now, thanks anyway, hope this helps others with the same problem

[Community_Moderator]

Thanks for the update, glad you were able to sort it out 😊

Cheers,

Sabrina

[josephconsciousman]

please what about if i didn't know I should haved created an account first,but i moved my files to secure folder and it worked perfectly. how do i get the files back

[Mrdjmc]

Hi everyone I set up my secure folder first , I moved very important pictures and only ten pictures there im missing video and pictures .... and they are not in my google drive or pictures please help