Update for the note 10 plis

[vic2133]

Anyone else with the same problem 

[Tallman]

Try using Wifi.

[vic2133]

I never had a problem before using cell data

[Tallman]

If that's the case, could be some DNS problems connect to update server. Try using Wifi because internet IP is different if there is an DNS connection problem. If both the same, then check something else.

[Georgine]

Hi, please try installing the update on a reliable Wi-Fi network, and then try restarting to refresh the device.

[Cassidy]

When something like that happen, you just have to disable your Wi-Fi 1 second and activate it again if you're sure of your Wi-Fi connection.

Sometimes,  the provider limit the Wi-Fi speed when there is no activity on the device and when you try to do something,  you realise than the speed of your connection is pratically shotdown to zero.

Bell is the king for that kind of practice 

Here is a example :

Be sure to click “✓ Accept as Solution” when you find an answer that suits you. It helps other people with the same query. To do it, you have to click on the 3 dots at the right of the answer  and click on " Accept as Solution "