Original topic:

USB help

(Topic created on: 10-24-2018 04:24 AM)
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Zeoswj
Active Level 6
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Galaxy Note
With my note9 i got this little adapter which plugs into the charging port that allows a USB connection.  I have some files on my USB stick that I would like to transfer to my phone and vise versa. First.. nothing happens when I insert the USB stick. My note9 manual mentions to use smart switch, which still nothing happens. Now I assume the drive would show up in file manager but nothing.  Hopefully someone can assist me with this. Thanks 
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3 Comments
Moderator_
Moderator
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Galaxy Note
Hello @Zeoswj, do you know how your USB drive is formatted? If it is NTFS, reformat it to exFAT of FAT32. Reformatting the drive will erase its contents however, so be sure to back it up.
-Jenna
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Zeoswj
Active Level 6
Galaxy Note
thank you... I will check that
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Zeoswj
Active Level 6
Galaxy Note
yes... that did the trick.. works fine now... again thank you.
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