s72016
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07-24-2018 05:32 PM in
Galaxy Note
why the Always On Display doesn't dim no more even in a dark room? it use to dim while you are in a dark room then it will automatically adjust its brightness while in a lit room. anybody experiencing this with their note 8? thanks.
4 REPLIES 4

RichMan1
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07-24-2018 05:51 PM in
Galaxy Note
Mine does. When in low light condition such as dark room, AOD dims very low. When in pocket AOD goes away altogether til I take it out. When in well lit condition such as bright room or outside, AOD gets very bright.
I'm on S8 Plus.
I'm on S8 Plus.

Jonathan34
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07-25-2018 08:58 AM in
Galaxy Note
Check to make sure that "Auto-Brightness" is enabled in the Always on Display settings.
BDTech
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07-25-2018 09:54 AM in
Galaxy Note
That's only on the S9 sadly.

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07-25-2018 11:00 AM in
Galaxy Note
Hey @s72016, could you please try clearing system cache and see if the issue persists? If so, please contact your local Samsung Service Center (http://www.samsung.com/ca/support/servicelocation/) for physical inspection of your device? Thanks!
- Wonchul
- Wonchul
