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12-02-2022 03:34 PM in
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12-02-2022 04:15 PM (Last edited 12-02-2022 04:15 PM ) in
Galaxy SHi, we suggest you to perform Wipe cache on your device.
This will not erase personal data on the phone.
1) Turn off the device.
2) Press and hold the Volume Up key and the Power Key.
3) When the Android logo displays, release all keys.(("Installing system update" is displayed before displaying the Android system recovery menu options).
4) Press the Volume down key several times to highlight “wipe cache partition.”
5) Press the Power key to select.
6) Press the Volume down key to highlight “yes” and press the Power key to select.
7) When the wipe cache partition is complete, “Reboot system now” is highlighted.
8)Press the Power key to restart the device.
We request you please check the issue after performing the above steps.
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