Anyone having entire text chains suddenly disappear? s24 after UI 7.0

[unsung70]

Hello I was just wondering if anyone else has had a text exchange with one individual that has been ongoing for a while suddenly disappear with no means to recover it?

This is happened to me recently. An entire series of conversations I had with an individual including sending the videos and voice recordings back and forth are now permanently gone. I've checked the trash bin knowing it probably wouldn't be there because I've noticed that if you delete text manually it's generally unrecoverable. Indeed, there was nothing in my trash bin.

Is there a workaround for this?

[RedDogRabbit]

Texts are handled by your Carrier, not Samsung. 

[1n3dten]

so it's possible that the above advice is true however despite the fact that texts are handled by carrier entire chains of them which means that their conversation grouped should still be retrievable if you log in to your provider and look at the messages sent back and forth as you can retrieve from your provider every single phone call and text message incoming and outgoing now there is an option in the actual phone itself which is not handled by the carrier and this is my pet peeve with that short answer as this setting essentially deletes old unused and past a certain time limit the conversations that are no longer accessed and then there's also the third option recently there have been a bunch of applications that are mimicking official applications in order to force the phone to downgrade and open the back door it is possible that somebody might have intentionally wiped them and then there's the last option which is try setting your phone push notifications to auto retrieve even older messages already read text being handled by your carrier is like saying cows go moo

[unsung70]

Thank you for this information as well. I really appreciate it!

[RedDogRabbit]

 

I use Google Messages and I've got texts going back to 2019, and that's several devices later.

🐄 

[RobertZ]

The texts are saved by your app that you used for texting. For example, Google's SMS app will keep a list of the conversations and even back them up to their storage if you enable SMS backup.

[RedDogRabbit]

Texts are stored on the Carrier's Servers. 

I can uninstall Google Messages, or Clear Both Cache & Data, and my Texts will get repopulated from my Carrier.. so long as you don't delete them from the app, they will remain there. 

In a different reply here, I posted a screenshot showing texts from 2019 and that's several devices later. 

[RobertZ]

So if you switch to an iPhone all of your past few years of text messages will populate into the iPhone's text messaging app?

[RedDogRabbit]

I'm not sure about iPhones, but I've never lost any Texts switching to a new Samsung phone.

Like I said, I do know that if I clear Cache & Data from Google Messages, & Reboot, the Texts get repopulated to Google Messages.

iPhone uses iMessage, so I don't know exactly how it works. 

[unsung70]

Oh I didn't know this thank you so much!