Original topic:

Are Bad AMOLED Panel's Common?

(Topic created on: 05-24-2017 11:45 PM)
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Anonymous
Not applicable
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Galaxy S
I recently bought an S8 and noticed the top half has the red tint issue, but my bottom half does not! So there is a horrible color gradient on the bottom half of my display. It's bad enough that my dark grey theme looks like it has a green gradient on the bottom!

I want to see how prevalent these issues are with these phones. Do you have a tint/color gradient issue, color calibration issue (full screen/can fix with calibration in settings), or was your phone fine out of the box?

To check if your screen is bad you can call *#0*# to use the screen diagnostics tool. Alternatively I used an app, search for 'led amoled test' in the play store. Color gradient issues could be more obvious with a gray color (available only in an app). You can fix colors that seem off in Settings->Display->Screen Mode->Color Balance, but only if your entire screen is equally affected! If you have a gradient issue color calibration cannot fix your issue, and you will have to return or warranty the phone.

Really disappointing to get a lemon after swearing off Samsung phones for a while and coming back to them lol..
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4 Comments
Moderator_
Moderator
Moderator
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Galaxy S
Hey @densik, I'm sorry to hear about this negative experience. I know that some other users have reported a red tint on their S8's in the past, however, Samsung has released a red screen "patch" that should have already gone out. The fact that only half of your screen is red is very unusual, as this typically affects the entire screen. I would suggest reaching out customer care centre at 1-800-SAMSUNG (726-7864) to see if they're able to replace/fix your display, etc. To help our customer service team, please have your model number, serial number and date of purchase ready when calling. Thanks!

-Nick
LazyGhost
Active Level 7
Galaxy S
Best of luck! They're as helpful as tits on a bull 😂🤣😂🤣
Anonymous
Not applicable
Galaxy S
Ended up exchanging the phone since there was a 15 day refund policy. New phone has a near perfect screen but I can still see some imperfections in contrast on the bottom half again, but luckily isn't bad enough to shift colors from grey to green.
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Leonidas
Beginner Level 2
Galaxy S
had a red tint issue here in Canada on the Galaxy 8. Detective phone.