Original topic:

camera keeps crashing after the latest update

(Topic created on: 07-13-2019 02:51 PM)
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engKasaato
Active Level 4
Options
Galaxy S
Hi, so I recently updated my s8+ but the camera keeps crashing and sometimes fails to store the taken images saying 'camera failed'
Any help please?
image


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8 Comments
CHMultimedia
Expert Level 5
Galaxy S
Does this also happens when you are not in Secure Folder?
engKasaato
Active Level 4
Galaxy S
not sure if it launches the secure folder camera
but it happens whenever I launch the camera ,even though I do it from the main screen
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Galaxy S
Try Clearing Cache & Data for the Camera & Reboot - Should fix the problem 🐧
engKasaato
Active Level 4
Galaxy S
did that, it happened the next day
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Galaxy S
You mean that it happened again AFTER you Cleared Cache & Data for the Camera?
If you have your pictures being saved to the external sd card - It could be the external sd card is damaged - corrupted etc...

If that's the case - Chan the storage location to the internal sd & test again AFTER Clearing Cache & Data for the Camera again...
If you don't continue to have issues with the camera using the internal sd - You should check the external sd card with your computer - You can Scan it & check for errors - You MIGHT be able to fix it? Good luck 🤞 🐧
engKasaato
Active Level 4
Galaxy S
thanks
think the problem was with my SD card
engKasaato
Active Level 4
Galaxy S
everything is fine now
Skipper9
Beginner Level 2
Galaxy S
The camera on my Galaxy S7 had suddenly started to shut down as soon as I open the app. what's with this?
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