Original topic:

Can't print the return label for trade-in

(Topic created on: 02-17-2024 05:17 PM)
511 Views
Bodimz
Active Level 1
Options
Galaxy S
I'm so confused about how difficult it seems for Samsung and their partners to provide us a return waybill. Clicking on links that do not work when a simple printable PDF has been a solution for over a decade now.

I need your help to resolve this. 
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5 Comments
Thology2011
Active Level 6
Galaxy S
I had trouble too and ended up having to open up the shipping label link on my laptop, screenshotting, then emailing the jpeg of the screenshot to myself and was then able to print!! I was not impressed at the very least as this process seemed cumbersome and *** backwards. In 2024, the process to trade in your device should be way more automated and simplified!!
Bodimz
Active Level 1
Galaxy S
Both of you,thanks for your help ! Frankly ,still can't figure out why the latest software on my premium S24Ultra can't handle printing a label coming from Samsung / 3rd party ! 🤣
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iFlYSoLo
Expert Level 5
Galaxy S
Never had an issue. Print from your Gmail or chrome browser. Done it 5 years in a row
Bodimz
Active Level 1
Galaxy S
Both of you,thanks for your help ! Frankly ,still can't figure out why the latest software on my premium S24Ultra can't handle printing a label coming from Samsung / 3rd party ! 🤣
iFlYSoLo
Expert Level 5
Galaxy S
It's too new, doesn't know what's a printer lol. You should have asked the AI. 🤣 🤣
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