Original topic:

Can't scroll in Samsung Email app

(Topic created on: 11-26-2025 07:34 AM)
38 Views
paulpaul
Active Level 4
Options
Galaxy S
S24 Ultra native Email app scrolling problem. Version 6.2.06.0

Everything was working a couple weeks ago in the Samsung Email app (not Gmail, not Outlook) but now I cannot scroll in an email when composing. It does scroll, but as soon as I take my finger off it automatically bounces back to where I was before. Really irritating.

I did clear the cache (Does that ever actually solve anything?) Nothing changed.

Anyone have this same problem?

/paul
46 REPLIES 46
Arktikgal
Beginner Level 2
Galaxy S
I also have this same problem! It is driving me insane! I have tried all these things. It must be a glitch I. The app itself! Samsung pls get this fixed!
0 Likes
Donfrenkel
Beginner Level 1
Galaxy S

Hey Samsung, Fix This Already! 

S22+. Everything fully updated

0 Likes
coddy
Active Level 2
Galaxy S
A lot of people are having this problem. In the customer service chat I was told to take my phone to a service center
0 Likes
paulpaul
Active Level 4
Galaxy S
That's funny. I would bet a body part this is not a hardware bug. It's clearly a software bug due to a recent upgrade.
0 Likes
coddy
Active Level 2
Galaxy S
Yes, that's what I suggested...
paulpaul
Active Level 4
Galaxy S
The problem in software and hardware development is the teams doing the work don't use their own products. I imagine all the software developers at Samung are using iPhones and/or Outlook and Gmail. Why? Because how is it even remotely possible that nobody on the dev team has seen this problem, and that it requires an average user from Canada to report it?
0 Likes
angrysumsunguser
Beginner Level 2
Galaxy S
Samsung does not now let you uninstall updates
0 Likes