Original topic:

Canada, s21 ultra with one ui.4

(Topic created on: 12-10-2021 07:10 PM)
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bucky43
Active Level 4
Options
Galaxy S
Hi there! Is anyone has an issues with color pallet. When selected asking to change themes ,requests default theme instead.
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9 Comments
Valeriya
Moderator
Moderator
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Galaxy S

Hi bucky43, could you share a screenshot?

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bucky43
Active Level 4
Galaxy S
Only works with Samsung default themeScreenshot_20211212-100526_Wallpaper and style.jpgScreenshot_20211212-100731_Wallpaper and style.jpg
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Valeriya
Moderator
Moderator
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Galaxy S

Hi bucky43, Does it happen with all themes?

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bucky43
Active Level 4
Galaxy S
Yes it does
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Valeriya
Moderator
Moderator
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Galaxy S

Hi bucky43, 

I suggest you please try performing the wipe cache partition by following the instruction below and check if the issue got resolved.

Turn off the device.

Press and hold the Volume Up key and the Bixby / Power key.

When the Android logo displays, release both keys.

An 'Installing system update' message may show briefly before the Android Recovery menu options appear.

Press the Volume down key several times to highlight "Wipe cache partition".

Press Bixby / Power key to select.

Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.

When the process is complete, Reboot system now is highlighted.

Press the Bixby / Power key to restart the device.

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bucky43
Active Level 4
Galaxy S
Just did and issue still not resolved
How many times should I wipe cache partition
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Georgine
Moderator
Moderator
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Galaxy S

Hi, We request you to register an Error Report from the Samsung Members app by attaching the system logs.

Open the Samsung Members app>> Menu >> Support >> Send feedback >> Error Report >> Send system log file.

With these logs, our team could analyze the performance and errors on the device and if there is anything related to the Samsung update that you have installed recently, we would push a fix through an update.

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bucky43
Active Level 4
Galaxy S
Problem still not resolved for
Color pallet requires default themes
On s21ultra in Canada 🇨🇦 😎
Already send pictures 📸 📷
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shanemac
Active Level 1
Galaxy S
I like cheese
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