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05-02-2024 08:30 PM (Last edited 05-13-2024 08:37 AM ) in
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05-02-2024 10:01 PM in
Galaxy SIt sounds like a hardware issue with the SIM Tray, and it seems like it was just coincidence that the original SIM card started working again, but briefly.
You could try opening the Samsung Members app & Click on Support & run the Diagnostics for the SIM / SIM card tray. See you get any error messages.
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05-03-2024 09:40 AM in
Galaxy SWhy pay for the most expensive phone if it's the one that doesn't work? 💸🤷♂️

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05-05-2024 10:40 AM in
Galaxy SHi, we appreciate your efforts in trying all the possible troubleshooting steps.
If you haven't tried to perform network reset on your device, please perform and see if it helps to solve the issue.
Go to Settings > Select General management > Select Reset > Select Reset network settings > Select Reset settings > Select Reset to confirm.
Please note that resetting network settings will also reset Wi-Fi, Bluetooth, and other network settings so make sure you take note of this information beforehand.
You can also try contacting your carrier if you continue to have issues with the SIM card.
If that doesn't work, we recommend you to visit the nearest Samsung authorized service center and get the device examined by the service technician, so that they will check the device to know the root cause of the issue and assist you accordingly.
https://www.samsung.com/ca/support/service-center/
Thank you.
