Original topic:

discover the cause of a popup

(Topic created on: 04-23-2020 09:59 PM)
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Cosmic
Beginner Level 2
Options
Galaxy S
Had this start about 2-3 months ago, no new apps installed.

Unlock my phone and the default web browser pops up to a website (traffic redirect for revenue). Turn off all notifications for everything. Still happens.

Tried using the google play to see most resent app. No luck.

Tried installing apps that block/track popups. No luck

Any suggestions or ideas why android or samsung don't have a better system?
Dont feel secure in using the phone anymore.
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7 Comments
keagan
Moderator
Moderator
Options
Galaxy S

Hey @Cosmic

Please try to clear the cache and data for the browser application and see if it works.
Go to Settings >> Apps >> Search and Tap on browser app >> Storage >> Clear cache & Clear data.
Note : Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.

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Cosmic
Beginner Level 2
Galaxy S
Hi keagan and thanks for the reply. Done a while back and even uninstalled chrome/reinstall thinking it was the browser app. same problem followed to Samsung default browser. Something is causing the default browser to open to there add revenue websites.
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Galaxy S
Hi Cosmic, try my suggestion. I learned from this forum.

When the ads popup, do not close the popup. Take a screenshot. Go to Gallery screenshot folder, view the filename of the screenshot you took. The filename will tell you which apps popup the ads. See if this solution works for you.
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Cosmic
Beginner Level 2
Galaxy S
Thanks Tallman and just shows the current web browser in the file name. not what popped open the website. I see my options is the pain of a factory reset all because there aren't better tools (even in the dev mode) to track down offending apps that turncoat.
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Annabanana
Active Level 3
Galaxy S
Download goodlock from the galaxy store and install nice catch. Make sure the detect commercials is on and go o to it after the popup. It should show you which app it was.
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Cosmic
Beginner Level 2
Galaxy S
Will check into it and let everyone know.
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Cosmic
Beginner Level 2
Galaxy S
had difficulty in finding goodlock on the store so didn't go that route. trying a free other popup catchers that look trustworthy but none so for have caught the root cause of the unwanted web pages being opened.
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