Original topic:

Don't buy the Kindsuit case for the S25 Ultra, the quality is terrible

(Topic created on: 02-24-2025 01:52 PM)
248 Views
sha727
Beginner Level 2
Options
Galaxy S
The case snapped less than a month since I had it. Never had this happen to a case before. Samsung Support absolutely refuses to do anything despite their warranty policy, saying it's physical damage just because it's broken. I didn't drop my phone and there is no scuffs or other indication of external damage other than this having snapped. Don't even bother with purchasing 80 dollar (regular price) case when a $15 case on Amazon has better quality. 

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5 Comments
Fatwa
Active Level 9
Galaxy S
Wow, I wanted that case well.
0 Likes
Dolfinns
Active Level 6
Galaxy S
Spigen Tough Armor ($25 on Amazon) is all you will ever need.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi sha727,

We’re sorry to hear about your experience with the case. Samsung strives to provide high-quality accessories, and we understand how disappointing this situation must be. 

We will consider this as a valuable feedback, and will pass it along to the appropriate teams. Please let us know if there’s anything else we can assist you with.

Thank you.

0 Likes
oozi
Active Level 4
Galaxy S
3$ case from shein, temu, or aliexpress better than this

It's a bummer that your case broke, but it doesn't really matter it's not that deep, but samsung cases are overpriced for the quality
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BraveUriel
Beginner Level 5
Galaxy S
UAG makes very nice cases. Love it on the S24 Ultra
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