Original topic:

Dust inside lens on s25 ultra

(Topic created on: 02-04-2025 06:14 PM)
1104 Views
Smakkeroo
Active Level 1
Options
Galaxy S
I found this dust after close inspection, it doesn't seem to be effecting thing too badly but I can make it appear in photos and video. 

image
Orb on the left caused by dust speck 


0 Likes
16 Comments
Smakkeroo
Active Level 1
Galaxy S
Dust speck in question20250204_210430_1000003889_1738721785.jpg
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Return it for a new device. 

0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Smakkeroo,

We are sorry to hear this issue on your new Galaxy S25 Ultra is definitely concerning.

Can you please tell us where did you purchase the device?

0 Likes
Smakkeroo
Active Level 1
Galaxy S
Yesterday
0 Likes
raider1900
Active Level 3
Galaxy S
Where, not when.
RobertZ
Active Level 10
Galaxy S
Not acceptable. Take it back for a replacement.
0 Likes
Smakkeroo
Active Level 1
Galaxy S
Oh 😂 on the samsung store website
0 Likes
Sonofsam
Active Level 6
Galaxy S
Request a home visit from Samsung's maid service for a bit of home dusting. Free of charge.
0 Likes
Smakkeroo
Active Level 1
Galaxy S
I'm worried that removing to much of the phone will cause problems bigger than this speck, i haven't been able to reproduce a photo with an orb except when I hold a bright light 2 inches from the phone. Even looking up at some pot lights produces nothing. I'm debating on just keeping it as is and not risking making things worse
0 Likes