cokeapicko
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07-13-2020 09:08 PM in
Galaxy S
Hello, recently water got into my brand new samsung device. Only some drops, and i knew the phone was ip resistant so i wasnt worried.
I left it for approximately 20 hours however the sound from the earpiece speaker is now ratteling. I saw that there was a lot of dust inside so i tried to push it aside with a business card then to take it out with a tissue. However it is still doing that.
Any ideas if that is normal?
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07-14-2020 05:57 AM in
Galaxy S
use the air duster and spray some air into the port and double check the headphone plug aswell.

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07-14-2020 08:32 AM in
Galaxy SHi cokeapicko,
Please follow the below steps:
Open Samsung members >> Click on Get help >> Interactive checks >> Click on speaker and follow the instructions and check. Get back to us with the result.
cokeapicko
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07-14-2020 01:16 PM in
Galaxy S
the speakers work it is just rattling and annoying. need to get whatever is inside out

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07-15-2020 01:06 PM in
Galaxy SHi cokeapicko,
I suggest you to get the phone examined by the service technician to determine the root cause of the issue. If you visit any nearest Samsung service center please book an appointment.
https://www.samsung.com/ca/support/your-service/
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