Original topic:

GALAXY S22+

(Topic created on: 06-04-2022 11:38 AM)
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tabithafroude
Active Level 1
Options
Galaxy S

Phone keeps shutting off randomly. Side button doesn't work to turn back on. Have to plug it in to get back on. Such a garbage phone.

3 Comments
RedDogRabbit
Expert Level 5
Galaxy S

You will almost certainly be recommended to Boot into Recovery & Wipe Cache, so you may as well.

As for the power button, you can test it using Samsung Members app, click on Support & run the test for the Power Button.

If your device is constantly restarting, or shutting down, in addition to Clearing Cache, you can try Booting into Safe Mode & see if continues with the same behavior.

Last resort before visiting a Samsung Service, would be to Backup your device with Smart Switch & Factory Reset. See if that fixes the issues. 

tabithafroude
Active Level 1
Galaxy S

Thanks I have tried it hopefully that fixes the issue. 

Axton
Moderator
Moderator
Options
Galaxy S


Hi tabithafroude, please follow the steps provided by RedDogRabbit.
Please keep us posted if your shutting off  issue is resolved.
Thank you RedDogRabbit.