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06-04-2022 11:38 AM in
Galaxy SPhone keeps shutting off randomly. Side button doesn't work to turn back on. Have to plug it in to get back on. Such a garbage phone.
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06-04-2022 11:53 AM in
Galaxy SYou will almost certainly be recommended to Boot into Recovery & Wipe Cache, so you may as well.
As for the power button, you can test it using Samsung Members app, click on Support & run the test for the Power Button.
If your device is constantly restarting, or shutting down, in addition to Clearing Cache, you can try Booting into Safe Mode & see if continues with the same behavior.
Last resort before visiting a Samsung Service, would be to Backup your device with Smart Switch & Factory Reset. See if that fixes the issues.
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06-05-2022 06:08 AM in
Galaxy SThanks I have tried it hopefully that fixes the issue.

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06-04-2022 12:24 PM in
Galaxy S
Hi tabithafroude, please follow the steps provided by RedDogRabbit.
Please keep us posted if your shutting off issue is resolved.
Thank you RedDogRabbit.
