Original topic:

Gallery displaying wrong dates photos all mixed up

(Topic created on: 04-02-2024 12:26 AM)
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emmobrady
Beginner Level 2
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Galaxy S

Ok so please please can someone help! 

On Saturday night/Sunday morning in Ireland our clocks went forward.  For some reason this had an effect on all my photos in my gallery. It seemed to change or move photos taken late in the day, it seems after 11pm to the next date. 

I looked into how to fix this so enabled Gallery labs. It seemed to work on some but then I checked it actually made it worse! I now have "Double" dates! Like the 23rd of  March is not the 22nd so I have 2 22nds??? This has happened alot of my dates 

I rang Samsung last night and was 1 hour on the phone to them and as nice as the gentleman was he was very little help! No solution whatsoever unfortunately. I asked will Samsung follow up on this for me he said oh yes someone will contact you in the next few weeks!!! That's not good enough.

Has anyone else had this issue?, And is there any way of fixing it please please🙏

I love having my photos in order and this is really annoying me! I Just don't get how a clock change could affect it. 

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Helenna
Moderator
Moderator
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Galaxy S

Hi, we would like to inform you that this is Samsung members community Canada.

We kindly request you to contact Samsung Ireland support by the link given below, so that they can assist you accordingly.

https://www.samsung.com/ie/apps/samsung-members/

Thank you for writing to us.

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