Google Home app issues

[Bodge]

Hi! So I've had two noticable bugs since the latest Android update on my Galaxy S20 5G. The most annoying being some serious bugging with the Google Home app. I've contacted them with no resolution.

When viewing the live feed of either my floodlight or doorbell, the audio is SO choppy, and then this behaviour continues across all other apps playing media until I force stop the app. During support chat with Google, they got me to uninstall and reinstall the app, which didn't fix the audio issue, AND now I'm not receiving any notifications of activity seen on my phone. Even when the doorbell was pressed. I've triple checked my settings and shut off and rebooted my phone as well to no avail.

Any insight would be much appreciated. My very expensive cameras are basically CCTV without notifications. And the audio issue makes it so I can't talk to anyone through my doorbell or even hear them properly. I don't know where else to go for support. Google was unable to send a report to the Android side.

[Saf11]

I found a fix. Go to your Bluetooth settings, on the watch hit the cog and turn off calls. This will now allow you to use the talk and listen feature on your phone while watch is connected.

[Helenna]

Hi, please follow the steps by RedDogRabbit to perform Wipe cache partition.

If the issue still persists after booting the device into wipe cache, please perform back up and factory reset by following the steps in the given links.

https://www.samsung.com/ca/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch....

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/

[Bodge]

Hi folks! I appreciate the solution suggestions. Neither worked. I'd like to point out the app is still functioning fine on my tablet and S9+. The only thing I've found to make the audio okay is to turn off Bluetooth (which is a terrible workaround) Still no notifications though.

Someone else on Reddit, same phone and watch, is having the same problem as me. And a few on Google reviews. This is clearly related to the most recent updates with either or both Android or Google Home. Sigh.

[Bodge]

Possible just the Android update as all 3 devices have the same version of Google Home but different Android.

[Saf11]

I found a fix. Go to your Bluetooth settings, on the watch hit the cog and turn off calls. This will now allow you to use the talk and listen feature on your phone while watch is connected