Greenish tint after s10+ latest security update

[s10galaxyplus]

I updated my s10plus today and after restart the screen has a weird green tint. Even when charging there's a red tint on a black wallpaper. How to resolve this

[keagan · Accepted solution]

Hi s10galaxyplus, I suggest you please try to wipe the cache partition of your device by following the steps below and check if the issue got resolved.

- Turn off the device.

- Press and hold the Volume Up key and Power key.

- When the SAMSUNG Galaxy logo appears release all the keys.

- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

- Press the Volume down key several times to highlight wipe cache partition.

- Press the Power key to select.

- Press the Volume down key to highlight yes, and press the Power key to select.

- When the wipe cache partition is complete, the Reboot system now is highlighted.

- Press the Power key to restart the device.

[s10galaxyplus]

Thank you... does this wipe the data? should i backup before i do this

[keagan]

Hi, Wiping the system cache will not affect the data and it is safe to perform. It is kind of like a cleanse for the operating system and it will get rid of residual files that could cause any issues to the device.

[s10galaxyplus]

it worked. thank you so much

[keagan]

You are welcome @S10galaxyplus. Please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

[LuthienFaith]

Hi there,

How do I do this with Note 9?

I'm having the same problem after I updated it today.

TQ

[keagan]

Hi LuthienFaith, Did you perform wiping the cache partition on your mobile device?

[mytech]

Awesome it worked! ✌️
If you could click the dots at the top right of @keagan 's answer and mark it as a solution, it would help others with the same query 🤙👍