Incorrect Password

[alessiofernando03]

My phone keeps disconnecting and connecting to the Wi-Fi. All other devices work perfectly fine and I have restarted my phone and rebboted my router but nothing happend. It's really fustrating as I can't anything without internet.

[Jayman1973]

What make of phone are you currently using? You could try turning both the router and phone off, waiting 5 to 10 seconds and then turn both on. Are the passwords on your phone and on the router exactly the same? If the passwords on the phone and router are different in numbers, symbols, etc. that may be an issue right there. You could try deleting the current password on your phone and reentering it to match the password on your router.

[Tallman]

Try the following:

Settings-> Connections-> WiFi
- Click on gear icon on WiFi name
- Click Forget in the right hand bottom
- Then join the WiFi again

Make sure you have WiFi password ready before you forget the WiFi.

[Members_2hI806l]

This is not a long term solution.  The problem persists.  The problem for me, occurs after every software update.

[keagan]

HI alessiofernando03, Could you please let us know the model number of your Samsung device. Please try the resolution provided by jayman1973 and Tallman and check if the issue got resolved.