Original topic:

Initial transfer from old phone did not bring SMS over

(Topic created on: 03-30-2022 11:20 AM)
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PapaSmurf
Active Level 1
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Galaxy S
I used the on board Simple swap feature

It brought SMS from 2018 to last December but nothing after that

Any ideas how I can get my SMS messages 

Carrier is Roger's

Thanks
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6 Comments
Galaxy S
Try use Samsung SmartSwitch. It copied my data completely.
RedDogRabbit
Expert Level 5
Galaxy S

Yup. Smart Switch works! 

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RedDogRabbit
Expert Level 5
Galaxy S

In theory though, if it's the same SIM card, Once you insert it, it might populate your SMS history on the new phone. 

I'm not 100% if it's the same thing, but I suspect that it is. I've done Factory Resets, but of course have a Smart Switch backup, but I've also Cleared Cache & Data for Google Messages, which I THINK might be similar to a Factory Reset, but just for the app. In any event, my SMS / MMS are repopulated on my device. 

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PapaSmurf
Active Level 1
Galaxy S
Thanks to all
Finally connected with techsupport and walked through a complete redo of the smartswitch which captured everything 👌😀
PapaSmurf
Active Level 1
Galaxy S
She couldn't tell me what happened the first time but the second was a charm 😉😅
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Helenna
Moderator
Moderator
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Galaxy S

Hi, It's glad to hear that you got all SMS from your old device.

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