Original topic:

Issue on updating/downloading apps from Playstore after One UI 4.0 update

(Topic created on: 12-06-2021 12:13 PM)
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Samsung_HiIYECX
Active Level 1
Options
Galaxy S

I received OTA update and upgraded to android 12 and One UI 4.0 with no issue on my S21 Ultra. But I noticed after the update, the google playstore is not  updating some existing apps and throws an error when I try to do so.

Error it shows is "Can't install (App Name), Try again, if it still doesn't work, see common ways to fix the problem".

I have cleared cache and data on all google play services, but still the same issue. 

Apparently this is a common issue that is being experience.

Can you please advise on a fix?

23 REPLIES 23
amakarov
Beginner Level 3
Galaxy S

Thank you, it works as well for Samsung Galaxy S10 with Android 12.
Amazing solution. Will wait for fix from Samsung

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ch3fmarc
Beginner Level 2
Galaxy S

               I tried all the above without success. Oddly enough I have had success when I toggle enable/disable app setting under battery and device care.     

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Members_wvXIkiN
Beginner Level 3
Galaxy S

I just started having this issue a couple of days ago on my S10 and Galaxy Tab A7. Ihave tried all fixes listed here and on googles pages. Have done factory rest on S10 today. Still same issue.
Contacted Samsung and they want me to send my S10 in for testing. Not sure why they would want that given that I'm not the only one that has expereinced this given the comments in this thread.


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Members_iGrqpEs
Beginner Level 2
Galaxy S

Go to settings, then select Apps, on the filter button select "disable", it will now show you all your apps that was auto disable or manually disable by samsung due to the android 12 update. You either need to turn on or re-enable each app or uninstall on by one. After all of that, you can now update or install any app from google play store. This works for me. Galaxy Note 20 Ultra Hongkong variant.

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