Issue on updating/downloading apps from Playstore after One UI 4.0 update

[Samsung_HiIYECX]

I received OTA update and upgraded to android 12 and One UI 4.0 with no issue on my S21 Ultra. But I noticed after the update, the google playstore is not  updating some existing apps and throws an error when I try to do so.

Error it shows is "Can't install (App Name), Try again, if it still doesn't work, see common ways to fix the problem".

I have cleared cache and data on all google play services, but still the same issue. 

Apparently this is a common issue that is being experience.

Can you please advise on a fix?

[RedDogRabbit]

That includes Clearing Cache & Data for the Play Store? 

Are the apps that won't update compatible with One UI V4.0 (Android 12)? 

You could always Boot into Recovery & Wipe Cache from there. 

After every Android version update, I always backup my phone with Smart Switch & Factory Reset. 

I've never had any issues after any Android version updates. 

Yeah, you shouldn't HAVE to do this, but sometimes you just do. 

[Samsung_HiIYECX]

Yes, i cleared cache and Data from the play store. I also booted into recovery mode and wiped cache.. still same issue.

These are typical apps not updating, but the ones so far are

• CNN
• Google Play Services for AR

I was hoping not to factory reset, but a google search also indicates people have had the same issue and factory reset did not fix it.

Hoping there is a fix before having to go that route

[RedDogRabbit]

I'd posted a screen shot of the recent issues with One UI V4.0 Stable.

Here's a link to the source which may give you some additional information. 

https://piunikaweb.com/2021/12/03/samsung-one-ui-4-0-android-12-update-bugs-issues-problems-tracker/

There's another link within the above link dedicated to Samsung. 

[Samsung_HiIYECX]

Thanks, how do we get Samsung to acknowledge this issue?

[RedDogRabbit]

Don't know about getting Samsung to acknowledge any issues, but you could always send them an error report.

Open the Samsung Members app Click on Get Help & Then Click on Error Report. 

 

[Samsung_HiIYECX]

Thanks for your Help. I have submitted the error

[S23ooltra]

Recieved new Google Play update today. Seems to fix the issue. Able to install apps that were giving error.

[S23ooltra]

Never mind, celebrated too early. Now there are new sets of apps that are giving same error. Guess will have to wait for Samsung Jan update.

[Montana01]

When I download my update file it tells me File error