Original topic:

It says my phone is rooted?

(Topic created on: 05-31-2017 03:20 PM)
477 Views
MoHomoBomo
Active Level 2
Options
Galaxy S
When I try to use knox or s health it says error x and then a bunch of random numbers generated that are always different every time. I never rooted my phone can someone help me please?
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6 REPLIES 6
Fangirl
Active Level 3
Galaxy S
do you have any screen overlay apps? if you do try to uninstall them temporarily
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MoHomoBomo
Active Level 2
Galaxy S
What is screen overlay???
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MoHomoBomo
Active Level 2
Galaxy S
which ones are considered screen overlay?
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dsg
Beginner Level 2
Galaxy S
i have same problem
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MoHomoBomo
Active Level 2
Galaxy S
Yes omg same!!!
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Tofu
Active Level 5
Galaxy S
The something must have tripped your knox counter. You might want to contact samsung customer support to see if they can do anything since when the knox counter is tripped samsung apps will cease to operate due to security reasons at 1-800-SAMSUNG (726-7864)
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