Netflix showing no 4K and HDR support on S23 Ultra

[JashanSarpanch]

Can 

someone help me with this??

[AxaCan]

Did you check the Netflix help home? It could depend of your internet speed connection, your Netflix subscription plan, the availability of the 4K or HDR for a serie/film (have to see the 4K - HDR logo beside the description of the serie/film you want to see).

[JashanSarpanch]

It's showing HDR logo in all shows description

[AxaCan]

And you are sure that your subscription allows you to watch in 4K/HDR?

[AxaCan]

What is your internet speed connection?

[JashanSarpanch]

It's over 100mbps but I'm using mobile data is it because of that?

[AxaCan]

No, it shouldn’t be a problem + your connection is super fast.

[JashanSarpanch]

Then what's the problem any idea

[JashanSarpanch]

It's showing here

[AxaCan]

Maybe it’s because it’s a download? If you watch it in streaming, do you see it in HDR?