New S24 Ultra

[mamaT]

Anyone having issues with the fingerprint acknowledging on the lock screen? I have turned up the sensitivity with no luck 🤷‍♀️

[RedDogRabbit]

Are you using any screen protector? 

Zero issues with Whitestone Dome Tempered Glass screen protector on any Samsung devices. 

[mamaT]

Yes I am.

[mamaT]

Don't know which one mine is . Bestbuy put it on

[GG2]

You can always try to re-register your fingerprints, that could help but many screen protectors cause fingerprint issues, some more than others.

[Day_Walker]

Agreed.

[Day_Walker]

It seems this also affects the S23 as well.

I had thought it wsd just me cause i used a privacy screen protector that i originally had from August to October but I enabled sensitive accuracy (whatever its called) and recalibrated dingers for scanning by 1st deleting previous entries.

Seems this article shows im not alone or unqiue to pravaxy screens.

https://www.sammobile.com/news/fix-galaxy-s23-fingerprint-scanner-not-working-properly-with-screen-p...

So it's either not a correct application of the screen protector, or i did not press harder than typical when i rescanned.

[Helenna]

Hi mamaT, as adviced by GG2 have you tried to re-register your fingerprints on your device?

Is your fingerprint issue resolved?

[mamaT]

I have tried to re-register several times. Still no luck. Someone mentioned it could be my screen protector. I am not willing to forgo screen protection just to have my fingerprint. Disappointing.

[mamaT]

No, I have not resolved the issue. Very disappointed. I do not/will not go without protection for the screen.