New Update S24 Ultra

[rémiArtmusic]

I made the last update today for security and some latest improvements. Problem with the camera in pro and the camera video in pro format. The camera flips the shot upside down. See the picture.

[RobertZ]

You could try clearing the cache for the application and then rebooting: settings, apps, camera, storage, clear cache.

Or maybe this thread about a guy with a similar issue will have something that will work:

https://us.community.samsung.com/t5/Galaxy-S24/S24Ultra-Pro-Mode-Camera-Upside-Down/td-p/2790119

[rémiArtmusic]

Thanks, everything is ok.

[RobertZ]

😕

Was this an early April fools joke?

[Helenna]

Hi rémiArtmusic, we are good to hear that your camera issue has been resolved.

However, if the issue persists kindly  report the problems with a log file.

To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support > Tap on error report > Type your query > Send).

Thank you.