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04-21-2025 10:38 AM in
Galaxy SSolved! Go to Solution.
1 Solution
Accepted Solutions
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04-21-2025 12:30 PM in
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04-21-2025 11:07 AM in
Galaxy SThat looks like something you'd have on a device that was owned / administered by someone else.. ie: Employer provided device?
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04-21-2025 11:08 AM in
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04-21-2025 11:10 AM in
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04-21-2025 11:20 AM in
Galaxy SOh, that looks like you opened the Samsung Members app & Clicked on Support > Remote Management, which would allow Samsung tech support to access your device.
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04-21-2025 11:23 AM in
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04-21-2025 11:23 AM in
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04-21-2025 11:37 AM (Last edited 04-21-2025 11:39 AM ) in
Galaxy SDid you contact Samsung's Canadian Customer Support Chat?
That's what they would use to access & diagnose / help you with issues on your device.
Or did you download Samsung's Smart Tutor from the Galaxy Store?
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04-21-2025 11:38 AM in
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04-21-2025 11:40 AM in
Galaxy SI just edited my previous reply, did you download Samsung's Smart Tutor from the Galaxy Store?
