Smart Lock settings disappearing

[HighlandPants69]

The title pretty much says it all. I have three Trusted Devices and one Trusted Place set up on my Smart Lock but lately I've found myself needing to use my fingerprints far more often than usual, especially when connected to the aforementioned devices, to unlock my phone (S22 Ultra). Upon opening the Smart Lock menu in Settings>Lock Screen and entering my PIN, the menu opens and shows me the header and description of Smart Lock but the screen below that is completely blank. My best guess is that this has been going on for at least the past couple of weeks but I have only seen this three confirmed times, twice today alone (April 5th, 2023). Restarting my phone does resolve the problem, but only VERY temporarily (hence seeing the same thing twice in one day). I have never had this issue on any Samsung device with the Smart Lock feature before, and this list is extensive so I won't be listing them all here. Either way, why has this suddenly become a thing and what can I do to fix it? And please don't tell me this is a situation in which a factory reset is the only option. I mean, if it is, fine. I'd just rather not have to go through the rigmarole of a reset if I don't have to.

[shawcar]

I to have encountered this issue and would like a solution. Any suggestions? I've found that if I disable Google play services and then re-enable them again it fixes the issue, but only for a short time and then all smart lock options disappear again. Anyone please help!

[markperrymiller]

This also just started happening on my old (but trusty) S8 at some point over the past few days. 

[StillOnS8Plus]

Same here, no idea why, worked for years.

[Lefcoasdave]

Me too. Did you figure out how to fix this? So far I've tried half a dozen suggestions and nothing has worked.

[jake5]

Apps-Google Play Store- Clear Cache. Fixed the problem

[MissMelly]

This only fixes the problem temporarily. And when I say temporarily I mean for about a few hours then it disappears again.

[Chelsea_Appleby]

I'd like to know what update caused this on the S8 ? Google or something else? 

[eddiesq]

I had this same problem with my S23+.  Samsung could not fix it, but I found a solution that worked for me.  Go to Apps, Google Play Store and clear the cache, NOT the data, and voila, everything returned!  Hope it works for others 

[Xabanu1974]

Worked 😁