Original topic:

No Gmail notifications

(Topic created on: 02-09-2025 01:26 PM)
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ˢᵒⁿᶦᵈᵉ
Active Level 6
Options
Galaxy S
Not sure what's wrong but I haven't been receiving notification emails on s25+ although the allow notifications feature is turned on for the Gmail app. 
2 REPLIES 2
Misamo
Active Level 4
Galaxy S
It happened to my z flip 6, but I recently had it serviced for a screen replacement. Since then, the problem was gone.

I'm guessing my Gmail was put in deep sleep as my battery was also replaced and reset to basic mode. I had it on adaptive mode before the service.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi ˢᵒⁿᶦᵈᵉ,

If you're not receiving Gmail notifications on your S25+, even though notifications are enabled, try these troubleshooting steps:

Check Gmail Notification Settings: Go to Gmail app > Settings > [Your Account] > Notifications and ensure Notifications are set to "All" (not just High priority). Inbox notifications are enabled.

Check System Notification Settings: Go to Settings > Apps > Gmail > Notifications and verify: "Allow Notifications" is ON. Notification categories (Emails, Sync, etc.) are enabled. "Do Not Disturb" mode is OFF or Gmail is an exception.

Check Battery Optimization: Go to Settings > Battery & device care > Battery > Background usage limits, and ensure Gmail is not in "Sleeping apps" or "Deep sleeping apps". Disable battery optimization for Gmail:Settings > Apps > Gmail > Battery > Unrestricted.

Check Sync Settings: Open Gmail > Settings > [Your Account] > Sync Gmail (should be ON). Settings > Accounts & Backup > Manage accounts > Google > Sync Gmail is ON.

If the issue persists, try checking if you receive notifications with Samsung Email app or another Gmail account to rule out an account-specific issue. Let us know if this helps!

Thank you.

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