Original topic:

Notification not showing

(Topic created on: 05-10-2022 10:34 AM)
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brunothebarber
Active Level 1
Options
Galaxy S
Need some technical advice. I no longer get notification icons regarding text, email, or WhatsApp. On my lock screen. On Galaxy s22  ultra. I used to get an envelope icon or a WhatsApp icon, now no icons appear when messages received. Any advice?
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6 Comments
samy2022
Active Level 9
Galaxy S
Hi, have you checked if the lock screen notifications are activated ?Screenshot_20220510-142721_Settings.jpg
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samy2022
Active Level 9
Galaxy S
To check go to setting》lock screen》notifications》 activated
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Galaxy S
Yes it is on. Thank you for replying
Helenna
Moderator
Moderator
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Galaxy S

Hi, please verify the app notifications settings are enabled, if they are denied then turn it on.

Navigate to the Settings >> Hit Notifications >> Choose the Drop Down Menu present at the top to feature all applications >> Look at the app you want to receive the notification if it’s disabled simply tap on the toggle present next to it.

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Galaxy S
This is what you mean. Yes it's been like this the entire time. Still not getting the icon on lock screen when I receive a message. But thank you for replying.Screenshot_20220510-153318_Settings.jpg
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, please uninstall and re-install the whatsapp only and then check the notifications on lock screen.

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