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05-30-2025 06:27 PM (Last edited 06-22-2025 01:34 PM ) in
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05-31-2025 05:06 AM in
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06-02-2025 09:44 AM in
Galaxy SHi JurisD,
Sorry to hear you’re experiencing intermittent Android Auto disconnects on your Galaxy S24 Ultra after the update.
Please try the following steps:
-
Clear cache and data for both Android Auto and Google Play Services (Settings > Apps).
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Ensure Android Auto and the Google app are fully updated via the Play Store.
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Use a different high-quality USB cable, preferably USB-C to USB-C.
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Disable Battery Optimization for Android Auto (Settings > Battery > Battery Usage > Android Auto > Optimize battery usage > Turn off).
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Restart both your phone and your car’s infotainment system.
Additionally, please report this issue via Samsung Members and Google Feedback to help escalate a fix.
Let us know if you need further assistance!
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06-02-2025 06:24 PM in
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06-30-2025 07:27 PM in
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06-30-2025 07:27 PM in
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06-30-2025 07:57 PM in
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11-15-2025 05:27 AM in
Galaxy SHello Samsung Support,
I am facing a serious issue after the recent software update on my Galaxy S24 Ultra.
Android Auto connects only one time after I restart my car. After I turn off the car and start it again, Android Auto does not connect at all unless I reboot the car system again.
This problem started exactly after the latest update, and it has been happening for the last 4 weeks. I have tried everything:
Reset wireless Android Auto Deleted car and phone pairing Used different cables Cleared cache and data Turned off Adaptive Battery Set Android Auto to “Unrestricted” Turned on Google Location Accuracy
Still the issue is not fixed.
I also received one more update recently, but the problem continues.
Please confirm when Samsung will release a patch to fix this Android Auto connectivity problem. It is affecting my daily use.
Thank you.
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11-15-2025 08:29 AM in
Galaxy S