We are sorry to hear this issue from you. It looks like your game is triggering One-Handed Mode unexpectedly, even though it's in landscape mode, where One-Handed Mode shouldn't be available. Please try the following and see if it helps to fix the issue.
Check One-Handed Mode Settings: Go to Settings → Advanced Features → One-Handed Mode. If it’s enabled, try disabling it temporarily and see if the issue persists.
Turn Off Accidental Touch Protection: Settings → Display → Accidental touch protection. Toggle Off and test the game again.
Reset Game Booster Settings: Open Game Launcher → More → Game Booster → Reset settings. Restart your device and check if the issue still occurs.
Clear Cache for the Game: Go to Settings → Apps → [Game Name] → Storage → Clear cache. If the issue persists, try Clearing Data (Note: This may reset in-game settings).
If the issue continues, please submit an error report via the Samsung Members app (Get Help → Error Reports) while the issue is happening. This will help our team investigate further.
