Original topic:

OneUI4 required fixes almost a week into software.

(Topic created on: 12-08-2021 08:36 PM)
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OmarAlWardian
Active Level 5
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Galaxy S
SAMSUNG S21 Ultra 5G 512GB Storage 16GB DDR5 RAM

Full Disclosure: I've been on OneUI a day or two before the release, because I work in the testing environment of a carrier. We have been testing minimum 5 different S21 Ultras and these are some of the big issues we have found thus far. 

Seems like the time from a lower charge to a full charge takes longer than 3.1 R30. A PD 65W Charger with the Samsung in box cable renders a full charge from dead in approx 1 hour 45 mins. The power bounces significantly between 1000mAh and 3100mAh, and in the last 5% goes to around 500mah, no matter the battery setting or charge setting. All fast, superfast charge options engaged, adaptive battery on or off, we have used probably 50 brand new USBC cables on multiple outlets, the behaviour remains.

*Expert RAW (new RAW camera for all 4 back lenses is extensively buggy and crashes a lot when processing shots with 3rd and 4th lenses.)

*Unable to access the Accessibility Menu in settings. We have discovered a way to get there via activity launcher, however the menu should work, and it does not.

*In the last 7 days, One UI had used almost 6% of total battery usage.

*Chrome Beta continues opening even when restricted, if left for extended period of time. I've forced it closed and shut, and it has still consumed over 33%, of battery over L7D.

*Boot time might be longer than before. This shouldn't happen considering this device has 16 GB physical and 4 GB pagesys RAM.

*Device care and Galaxy booster don't affect the processing speed.

*We haven't found any processing enhancements between "High" and "Maximum".

*It's possible notifications aren't coming in timely, or at all.

*The Google Home app went an entire week before updating, so it didn't crash consistently on the Ultra after opening a speaker group.


Not sure if I'm missing anything here or not, anyone had the same problems? I haven't even gotten into some of the major concerns we had with Android Auto, e.g. launch, and immediately crash and reopen, random crashes, assistant hanging in full 5G area, and the double prompt when responding to the assistant. EG driving, tell it to send a text, and it will say ok who, *DING DING* and repeat the double ding constantly after responding to anything. Not to mention if it produces incorrect verbatim when sending a message, it occasionally says read to send it and boom, without even a response, ok, it's sent.

This can lead to extremely embarrassingly texts.

Oh, we are experiencing an issue, when you connect to a Bluetooth earphones, and for example are listening to a read aloud page on Google Chrome or word, whatever it is, when you disconnect the Bluetooth connection, suddenly a music service begins playing through the speaker. 😆

Galaxy store shows black screen when searching apps as well. 
11 REPLIES 11
Valeriya
Moderator
Moderator
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Galaxy S

Hi OmarAlWardian, I suggest you to generate an error report. Please use the Samsung Members app to generate the error report by using the below link so that the team can review the Log Files. In step 5, please select the "Application" category. In step 6, Please check "send the system log data". https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/ and also I suggest you perform a backup and reset to your device.

We suggest you back up and reset. Here are the steps to backup your data: Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now. Backup from Google account--Apps > Settings > Backup and reset. Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.

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Kaler
Active Level 6
Galaxy S
Here are some more bugs that came with the update
•Camera crashing on potrait mode
•back gesture stops working on both side randomly
• keyboard doesn't come out ( it does but after 10-15 tries)
•when you call someone, other person would receive the call but phone doesn't even show that call has been sent already. Just blank screen.
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