Original topic:

Passkey

(Topic created on: 02-16-2025 11:41 AM)
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pirattemobille
Active Level 6
Options
Galaxy S

image

I can't get my passkey created & everything is up to date. What the hell.
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13 Comments
jamesy
Active Level 9
Galaxy S
Try setting it up on the actual chrome app
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Galaxy S
I did, that's what it reads. I even tried un Instal re Instal twice. If only it would have been that easy to fix. 😮💨
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jamesy
Active Level 9
Galaxy S
It looks like you're using one of those mini browsers you get from clicking on a link. I don't think you're using an actual browser
Galaxy S
No it's Chrome app, i transferred everything from my previous unit & like i said i un instaled re instaled the app twice, it hasn't resolved the issue. 😤,
It's playing with my patience because it's been doing that since this morning. I can access my account but it constantly have to enter my password even for Google app store to update my app's, it's as if when i transferred my data via cable something went wrong, I can't remove my previous device from the list of associated device's, each time i go to sign in my password is refused & i have to change it, this since i changed devices, it never did this befyi always did it with no hassle, now it's giving me grief, 😤 extremely frustrating, i will change my password then when i return in 24 to 48 hours it's going to do the same thing again. I set up my new device 4 days ago. I gave Google my password to transfer the account, it transferred no problems then when I went to log in it refused the password.
So i had to fight to get everything back it refused all my accounts, even this one for Samsung, Google said device not recognized, i confirmed it was my new device & to remove the other, but the page closed on it's own i had to fight to log back in, 5 times using the password recovery & it doesn't send me the recovery information, no other number is associated to my accounts accept mine. All my credentials match up but Google keeps trying to lock me out.
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RobertZ
Active Level 10
Galaxy S


According to Google:
--------------------------


To resolve this issue, I had to take the following steps


Open Chrome on my Pixel

Open Chrome Settings

Click on Sync

Click on Review your synced data

Scroll to the bottom and click Clear data


Open Android settings and search for Password Manager

Click the settings cog in Password Manager

Click on Don't use screen lock


Reboot  


Open Chrome and re-enable sync


Now try to add the passkey again. You will be prompted to re-enable the screen lock. Afterwards, it works! :)

Note: This will clear any existing passkeys on your devices

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Galaxy S
I went to the password manager Chrome isn't in the list & it's the same warning each time.
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RobertZ
Active Level 10
Galaxy S
Settings, Security and privacy, More security settings, Passwords passkeys and autofill.

I'm this settings screen, is Google your preferred service? Or are you using Samsung?
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Galaxy S
Google, it's the only way to make it work, if you choose Samsung it doesn't work with Google security.
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RobertZ
Active Level 10
Galaxy S
Doh!

I dunno. Clear the caches for all your Google apps like Chrome and Maps and the test. Remove and recreate your lock screen lock (maybe use a password).

You can also check the status of your passkey here:

https://myaccount.google.com/signinoptions/passkeys
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