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Original topic:

Pop Up Notification Won't Stop

(Topic created on: 11-22-2020 02:30 PM)
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Gaffer
Active Level 1
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Galaxy S
Several apps continue to show pop up notifications when I have the pop up turned off in all app settings. I've tried changing from sound only to sound and pop up then back to sound only hoping it would reset but annoying pop ups continue. S8 plus with current software updates done. Any advice? 
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keagan
Moderator
Moderator
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Galaxy S

Hi Gaffer, Could you please let us know the model number of your Samsung device. Please check if the "Smart pop-up view" is disabled in the Settings >> Advanced features.

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Solution
keagan
Moderator
Moderator
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Galaxy S

Hi Gaffer, Could you please let us know the model number of your Samsung device. Please check if the "Smart pop-up view" is disabled in the Settings >> Advanced features.

Gaffer
Active Level 1
Galaxy S
s8 plus model. Smart pop up was on, now disabled and will wait for confirmation when news app notifications come through. Thank you!
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Ray1
Expert Level 2
Galaxy S

@Gaffer  There is a good possibility that pop ups are caused from some app that you installed about the time that your problem started.

Try uninstalling these apps and see if it helps 

 

 

 

 

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Gaffer
Active Level 1
Galaxy S
see Keegan's reply smart pop up notification was on seems to have worked I tested a text to myself and no more pop up. Thank you for your response.
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Galaxy S
What kind of Pop up notification? Can you share a screenshot?
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Gaffer
Active Level 1
Galaxy S
see Keegan's reply smart pop up notification was on seems to have worked I tested a text to myself and no more pop up. Thank you for your response.
Galaxy S
Good.
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keagan
Moderator
Moderator
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Galaxy S

Thanks Ray2 and Tallman.

Hi Gaffer, Glad to know that the issue got resolved.

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