Random dropped calls

[jamesy]

I've noticed with my s23 Ultra that it randomly drops calls. Does anyone know why? 

[RedDogRabbit]

Don't know why, but if it's not a Network issue, you could try:

• running the Diagnostics for the SIM & Network from Samsung Members. 
• Reset Network Settings. 
• Remove & Reinsert the SIM. 
• Contact your Carrier & ask them to Reset your Network connection from their end.

See if any of that helps? 

[SgtStubby]

Hi Jamsey maybe you coul

[SgtStubby]

Just wondering if you fou

[Helenna]

Hi, just to confirm have you tried the above steps as suggested by the RedDogRabbit ?

Are you still facing the issue after performing the above steps ?

[jamesy]

I factory reset my device and reinserted my sim. Then again I'm not sure if it's my phone dropping the call or the other persons phone dropping tge call. They have an iPhone

[Helenna]

Hi, I request you to please check with other's and verify the issue. Please write back to us if the issue persisting from your side. We are here to help you.

[RedDogRabbit]

Are you experiencing other dropped calls, or only to this one person with the iPhone? 

[jamesy]

Just with the iPhone user

[RedDogRabbit]

Maybe the issue is with their iPhone? 

Maybe they are "punking" you, trying to get you to switch to iPhone (not being serious 😉).

Have they checked their device, could it be their location, or yours? 

I am ashamed (joking) to say that I have friends who have iPhones, but not had any dropped calls?

If there's no issues with calling any Android users.. it's difficult to think that it's an issue with your device 🤔