Original topic:

S10+ Fingerprint Reader Stops Working.

(Topic created on: 06-07-2019 04:20 PM)
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thelandofdustin
Active Level 1
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Galaxy S
I just purchased the S10+ (Canada) yesterday. I had setup my fingerprint and used it as normal. Today it does not work. Even if I go to register a new print, it wont recognize that my finger is there. Moist or not. Screen has the factory protector on. I dis the diagnostic test in the dialer app... reads as a FAIL under DBIAS_VOLTAGE. This is definitely a hardware failure. I'm running the latest Samsung security patch (may 2019). Anyone else have their fingerprint reader outright stop functioning?
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10 Comments
Narhold
Active Level 5
Galaxy S
I have had no issues yet, have only had my phone for about a week
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