Original topic:

S21 issue after update

(Topic created on: 05-31-2025 08:12 AM)
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eemr
Active Level 2
Options
Galaxy S
I no longer have the option to have message notifications vibrate. If I turn messages to vibrate then my phone no longer has a ringtone, it only vibrates. So either both have to have sound or both have to vibrate only?
2 REPLIES 2
Helenna
Moderator
Moderator
Options
Galaxy S

Hi eemr,

We are sad to hear that your'e experiencing this issue after the recent update. Currently, message notifications and ringtone settings are linked more tightly, if you set Messages to vibrate-only, the whole phone may follow that mode — which limits per-app customization.

Please try the below temporary Workaround and see if it works for you: Go to Settings > Notifications > App notifications > Messages. Tap Notification categories (e.g., "New messages"). From there, you may be able to enable vibration individually while keeping sound enabled for calls.

We’ll share this feedback with the development team, and we recommend you also submit it via the Samsung Members app > Support > Send feedback so it can be reviewed for future updates.

Thank you for bringing this to our attention.

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eemr
Active Level 2
Galaxy S
Thanks but your work around didn't work. I will send off my feedback as I want the vibrate option back for messages.
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