Original topic:

S21 not getting all notifications

(Topic created on: 03-13-2022 06:50 AM)
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Danlepage
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Galaxy S

My S21 is working just fine with all the notifications from messages, FB, emails, and everything I set for but I just installed the new video doorbell from Google (Nest doorbell battery) and although I activated it from my S21, it will not get notifications from it.

Before someone says it has to be a setting on the doorbell to push notifications, I can confirm it works well on 2 other phones I tried (my kids and my work phone). And since all the other notifications are coming fine, you understand DND and others are set properly. 

Is there a known issue with some notifications on the S21 ?

Anyone else has that kind if problem?

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7 Comments
Galaxy S
First off, please check the following...

Long press on Google Home app, click "i" , Notifications, Notification categories. Are all categories enabled?Screenshot_20220313-083423_Settings.jpg
Danlepage
Active Level 1
Galaxy S
Thanks Tallman for your help.

Everything is enabled, I have a fifth one also on for Events fron doorbell.
Must be something else my S21 is blocking...
Galaxy S
So you get no notification for all events?
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Danlepage
Active Level 1
Galaxy S
I get them on other phones and on the Nest Hub but nothing on my S21.
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Galaxy S
Intereseting, try clear the cache and data on Google Home app.

Long press Google Home app → click "i" → Storage

clear cache and data

Note: You may need to login to google account again and setup Google home again.
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Helenna
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Galaxy S

Hi, We suggest you to follow the steps given by Tallman to clear cache and clear data on Google Home app and see if it fixes the issue.

Thank you Tallman.

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Galaxy S
I barely get any notifications on my S20 Ultra, and don't use the google home app
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