Original topic:

S21 ultra google apps not working

(Topic created on: 03-23-2021 03:55 AM)
3313 Views
Joshawa98
Beginner Level 2
Options
Galaxy S
Is anyone having issues where Gmail keeps closing out as well as trying to use the Google search bar? 
13 Comments
johanne1973
Active Level 1
Galaxy S
yes my email keeps shutting down on me also a few more applications
nmeron
Active Level 1
Galaxy S
mine is the same
Storm5000
Active Level 1
Galaxy S
I been having the same issues for sometime now and Samsung keeps telling my its my apps.

Go into Google Play Store and search Android System Webview, click Uninstall.

Also turn off auto update.

This should fix the issues. So far everything is working again 😫

Screenshot_20210323-072038_Google Play Store.jpg

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GG2
Expert Level 3
Galaxy S
There's an update in google play for webview that's supposed to fix the issue.
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Joshawa98
Beginner Level 2
Galaxy S
Will give it a shot
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GG2
Expert Level 3
Galaxy S
Let us know if it works. I haven't had any issues whatsoever with my S21 Ultra so i wouldn't know.
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Valeriya
Moderator
Moderator
Options
Galaxy S

Hi, Samsung is aware of this phenomenon which may appear on Galaxy devices due to the Google Webview issue, and this problem was already resolved with the latest app updates of Android System Webview and Chrome, 89.0.4389.105 version. Therefore please update these apps to the latest version on the following steps and restart the device.

To update apps to the latest version please follow the below steps:

- Android System Webview : Settings > Apps > Search Webview > Tab Android System Webview > App details in-store > Update

- Chrome: Settings > Apps > Chrome > App details in-store > Update

*If the Update menu is not available, please tap the Enable button to activate app update.

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tronix93
Beginner Level 2
Galaxy S

This is not true. I CANNOT download anything from the Google play store or stream music on YouTube. Music. Com.

 

Chrome however works fine.

 

T mobile says I can't connect at 5g but phone says I am. Google tells me to contact Samsung and Samsung tells me it's a Google issue.

 

The only bypass is connect to wifi.

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Gowrivijayan
Beginner Level 2
Galaxy S

Hi,

I just bought a new S21 ultra phone. It was delivered yesterday. While setting up the new phone, i found that i could not log into any of my google accounts. I could not even create a new account to complete the setup process. I always got the message " Sorry, something went wrong there. Please try again". So i skipped the step of logging into google account and nearly completed the set up process. But now i cant log into gmail or google store. I cant check the updates. (1) I removed the cache and data from google, gmail, google play store, google play services and switch off phone and started it again - but no use. (2) I even restored phone to factory settings but no use. (3) I tried to manually enter my gmail account as "other" through manual setup but i got message "unable to access server". This is happening only for google accounts. I cant open play store to check the updates. Please if anyone know any other method i could try, it would be a great help.

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