Original topic:

Messages

(Topic created on: 10-10-2021 07:23 PM)
922 Views
GJStevens
Beginner Level 4
Options
Galaxy S
A message keeps popping up that says:
Failed to download attachment from multimedia message. Try again later. 
I've deleted all messages but it keeps happening every few seconds. 

2 Solutions


Accepted Solutions
Solution
RedDogRabbit
Expert Level 5
Galaxy S

You can try a Reboot, or clear cache & data for the Messaging app. 

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Solution
Georgine
Moderator
Moderator
Options
Galaxy S

Hi, As suggested by RedDogRabbit, please perform a clear cache and data for the Messaging app. To clear cache and data, go to Settings, swipe to, and touch Apps. Swipe to and touch the Messaging app. Touch Storage, and then touch Clear cache and clear data.

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4 Comments
Solution
RedDogRabbit
Expert Level 5
Galaxy S

You can try a Reboot, or clear cache & data for the Messaging app. 

Solution
Georgine
Moderator
Moderator
Options
Galaxy S

Hi, As suggested by RedDogRabbit, please perform a clear cache and data for the Messaging app. To clear cache and data, go to Settings, swipe to, and touch Apps. Swipe to and touch the Messaging app. Touch Storage, and then touch Clear cache and clear data.

GJStevens
Beginner Level 4
Galaxy S
Thanks to both of you...it worked!
Georgine
Moderator
Moderator
Options
Galaxy S

Hi, If you found a solution to your query, please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.