Original topic:

S22 Ultra - Camera App - Super Steady video appears not focused and unsharp

(Topic created on: 03-21-2022 10:29 PM)
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corporatei
Active Level 3
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Galaxy S

When the video is taken in 60FPS for the Super Steady mode, the video appears to be unsharp and out of focus.  When the Super Steady feature is turned off however (and digital video stabilization turned off), the video is much sharper.  The hardware is not defective.  Is there an issue with the software?

The left side of the video is unsharp and blurry.  Please download the video here from dropbox:

https://www.dropbox.com/s/ncsrzdhirbq67cw/20220716_172227.mp4?dl=0

In this video, look at the signage - the words and logos seems blurry.

Original file is here:  https://www.dropbox.com/s/z1c1199s1o14f9y/20220321_162110.mp4?dl=0

corporatei_0-1649125307692.png

The sides of the video appears to be more smudged out, out of focus compared to the center?

Original file is here:  https://www.dropbox.com/s/6eppbj6slqv4p2r/20220404_124922.mp4?dl=0

Here are other examples:

https://www.dropbox.com/s/ncsrzdhirbq67cw/20220716_172227.mp4?dl=0

https://www.dropbox.com/s/35f2567zw128lwd/20220907_152330.mp4?dl=0

 

 

Samsung Technical support may go to dropbox and downoad the original videos to analyze.

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4 Comments
Brantley
Moderator
Moderator
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Galaxy S

Hi, We recommend you to clear cache and clear of camera app. Go to Settings >>Tap on Apps and Scroll down to the camera >> Tap on Storage>> Clear Cache and Clear Data for the camera. If it doesn't work please reset the camera app. To reset camera app: 1.Reset the Camera app. Open the Camera app, and then tap Settings. Swipe to and tap Reset settings, and then tap Reset.

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corporatei
Active Level 3
Galaxy S
I reset the camera settings and cleared cache or went to storage and delete data and cleared cache. The video and super steady video is much better now. How come clearing cache and reset settings have helped?
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corporatei
Active Level 3
Galaxy S
The zooming of video was very poor quality before camera reset. After camera reset, the video zoom is much sharper.
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corporatei
Active Level 3
Galaxy S

See attached screenshot.  The center is more focused and sharper, but near the edges or on the 4 sides, they seem smudged out, blurry and unfocused.

20220404_132549.mp4.Still001.jpg

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