S22 Ultra Exclusive Online “Waiting for Approval”

[Burazza]

S22 Ultra Exclusive Online “Waiting for Approval” after 29 hours of placing an order. Paid through PayPal. WHY?

[RedDogRabbit]

Maybe check the status of the payment through PayPal? At least that way you will know where the delay comes from. 

https://www.paypal.com/us/smarthelp/article/How-do-I-check-the-status-of-a-transaction-FAQ1081

[Burazza]

Thank you. PayPal immediately sent a confirmation email at the time of the order. It is also visible among my transactions at my PayPal account without any problem. 

[RedDogRabbit]

Well, if you have been on Samsung Members for a while, you may have seen some of the issues surrounding Samsung's order, shipping & trade in problems.. 

You may get a reply from a Samsung Moderator asking you to be patient... Due to the "overwhelming success". 

[Helenna]

Hi Burazza, we apologize for the inconvenience caused to you. We suggest you to contact our Online Shopping Team by using below link.

So that they will help you out further with your order status. https://www.samsung.com/ca/support/contact/#onlinesupport

[Burazza]

Thanks for responding Helenna, already called and talked to them a few times, the last one an hour ago. They were telling me it will take 24 hours and now it is increased to 48 hours at my last conversation. I guess I’ll have to wait, it’s ok.