S23 ultra + facebook messenger poor quality selfie video

[FsIuRnE]

Is your facebook messenger have poor quality video ? I'm calling a 2nd s23 ultra and we both have poor video quality. Do you know a way to have a better quality for video call ?

[Samsung_Ben]

Hi there! Thanks for the feedback. I will be escalating your post for review and will hopefully have a solution for you soon. However, one possible cause of poor video quality could be the strength of your wifi connection or the connection of the receiving caller. 

[FsIuRnE]

Thanks for escalating Ben, We had this trouble while we were not on the same network and decided to give it a try at home were we both were on the same house/wifi network a symmetric 500mb/sec. We both continue to have the issue.

[FsIuRnE]

Anything new Samsung_Ben ?

[deaniel17]

hello..I am having an issue on messenger when taking a selfie the picture looks blurry/out of focus. I compared it to the same s23u of my friend and it is working fine for him. Tried factory reset numerous time and service centre even reinstalled the android but still dame issue on my phone. Samsung service center keep saying it is a third party app issue. How come it is working fine on my friend which is same s23u as mine...with same fb messenger version. Please help how to resolve thus. Is there anyone has same issue on their messenger when taking selfies?

[FsIuRnE]

Still have the issue on messenger waiting for an update... the selfie cam is sharp and clear when using an other app like Instagram to do video call

[SOFIEDEP]

Oh I thought I was doing something wrong... but I'm not the only one with this issue. Indeed, when I use it on Instagram, it works a lot better. Is there a solution already?

[FsIuRnE]

I didn't find one, try to change the light setting in messenger but doesn't seem to help. I think that will probably be fix in a messenger update still waiting ...

[Ricky_Spanish]

I'm having the same issue. My wife has an ultra just like mine yet can take perfect selfies on Facebook messenger and mine go blurry af. Uninstalled and reinstalled the app multiple times with no luck

[deaniel17]

 Is the blurry selfie picture in messenger are common to s23 ultra?