Original topic:

S23 ultra screen freezing and random restarting

(Topic created on: 02-07-2024 07:12 PM)
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SidhuPB13
Active Level 1
Options
Galaxy S
I bought s23 ultra in august 2023. Since december my screen freezes randomly for 30 seconds then system ui error and process system not responding. Went to authorised repair centre. Second time visit they replaced motherboard in december. For a month it was fine and then problem came back and now it randomly restarts as well. Called Samsung and they said take again to Repair centee. I went there and they checked and said everything is good. Showed them screenshot of error as well. Now problem is still there and email Samsung Canada ceo and filed bbb complaint and review. Either they replace the device or loose long time customer of 15 years.
13 Comments
alr337
Active Level 3
Galaxy S
That's interesting
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SidhuPB13
Active Level 1
Galaxy S
See this1707365112582.jpg
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alr337
Active Level 3
Galaxy S
that happens 😭
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alr337
Active Level 3
Galaxy S
It's common in devices that are old and have low data :(
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SidhuPB13
Active Level 1
Galaxy S
My device is s23 ultra
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alr337
Active Level 3
Galaxy S
Oh yeah my device is note8 and happens whenever I chat on a game and has some data :(
Al-001
Active Level 7
Galaxy S
Note 8 is the best, and I have been enjoying it for years.
0 Likes
Bhavnoor
Active Level 3
Galaxy S
It depends on service center person as well. They don't seem trained on lot of things. Try going to a different service center - they might agree to replace motherboard.
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SidhuPB13
Active Level 1
Galaxy S
They already did but same issue after 1 month again
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