S24 ultra and Active 2 watch compatability issues

[Born2fly]

Hi,

Is anyone facing same compatability issue with Active2 watch and s24 series? 

I don't see issue with watch 6 and s24 or active2 with older devices. Only s24 is not able to recognize the active2 watch. 

Any tips are helpful.

[Helenna]

Hi, just to confirm are you getting any error message while contacting the device with watch ?

[Born2fly]

No, it just don't connect to active2 watch from wearable app even if it's able to scan in Bluetooth list.

[Helenna]

Hi, I request you to please restart the device once and check again, if the issue still persists then please perform Clear Cache on the Wearable app by using the below details and check again.

Clearing the app cache is kind of like a cleanse for your apps.

It will get rid of residual files that could be slowing down the app.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear.

Tap Storage, and then tap Clear cache.

[Born2fly]

I tried some solutions but getting error during setup. Is it like s24 ultra don't support switching between watches? I have my watch 6 working but not active2

[Taggi]

I connected my active 2 watch just fine to my S24 Ultra.

[Born2fly]

Did you reset active2 watch and then connect to s24u ?

[Taggi]

I first paid the watch with phone using Bluetooth. Then it automatically opened galaxy wear and reset the watched. You have to keep am eye on both devices all the time because they keep sending messages to each other during the process. You miss one of these requests you have to start over.
My phone reset the watch and connected to it.

[Taggi]

Pardon all my misspellings. Holy shtt.

[Born2fly]

No worries, I tried to connect new phone devices from watch and it allowed phone to attempt connection but unnecessary setup is not finishing