Original topic:

S24 Ultra and Push Email issues

(Topic created on: 02-08-2024 02:45 PM)
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Dentho
Active Level 1
Options
Galaxy S

Hi everyone, I am having issues with two email apps. After having problems with my Blue Mail app not getting email notifications without opening the application, I decided to try K-9 Mail, and this app also does not show email notifications if the phone is on standby (screen off) but downloads emails properly if I open the application. Is this only happening to me?
 


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15 Comments
snackwell
Active Level 4
Galaxy S
Make sure it runs unrestricted. I use Aquamail personally and it sends notifications to mi band 6, watch 5 pro and pop-up on phone with no issue
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Dentho
Active Level 1
Galaxy S
Thanks. I did make sure that they aren't restricted through battery usage and the notifications are set properly. I will give Aquamail a try.
RobertZ
Active Level 9
Galaxy S
I used Aquamail for years and never could figure out how to get notifications from it. Now I know. - thanks.

Now I can't check it out as I switched to Gmail after Aquamail switched to being a subscription service.

Edit - just did a check and Gmail is not set to unrestricted yet it does notifications. Be interesting to know how they get it to work.
RobertZ
Active Level 9
Galaxy S
I tried reinstalling Aquamail and for it to unlock the pro version using my old key.

For you, if an email is sent to you, do you get instant notification or only after a polling period? Because I don't get any, even with notification enabled and unrestricted set.

Edit: got it figured out and now notifications are working. Very happy as Aquamail is my favorite email client.
WeedManU
Active Level 3
Galaxy S
Hey, when you say "standby mode," do you mean when the phone is on but you're not using it? 'Cause usually, that's more of an iPhone thing.
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Dentho
Active Level 1
Galaxy S
Yes, phone on, screen off.
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Dentho
Active Level 1
Galaxy S
I just try another email app (Mail from Edison) and seems to work no problems including the notifications. It could be a problem with Blue mail and my S24.
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WeedManU
Active Level 3
Galaxy S
1 bad mail app is okay, but I don't think all of them are. So, you don't have any problems with your mailing apps. 🤔

The problem came from your Notifications settings.
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Dentho
Active Level 1
Galaxy S
I'm not sure, but I still have Blue Mail installed alongside Mail from Edison. Mail works no problems, but Blue Mail doesn't notify me unless I open the app. It's strange. I'll remove Blue Mail. Thanks for your help.
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