Original topic:

S25 ultra clear case

(Topic created on: 02-02-2025 08:12 AM)
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Sam001
Beginner Level 2
Options
Galaxy S
Ordered S25 ultra with clear case.
Its completely disappointing. Cheap quality hard shell pastic case. May be cost few cents and Samsung charges $40. Samsung design team reconsider selling this kind of low quality case with premium phone S25.
Don't get into this trap. On website they don't have description ( Softshell or hardshell). After opening a box no return policy.
11 Comments
DurgaBali
Active Level 6
Galaxy S
Agree. I too ordered a clear case from Samsung while ordering S22 Ultra but it was a hard shell case which I don't like. It has a kick stand and used it for a while before buying ESR soft clear case from Amazon. The Samsung one is even bulky. ESR case is thin and soft which I like very much. With that experience I didn't order any case from Samsung this time while ordering S25 Ultra. Bought Spigen clear case from Amazon.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Sam001,

Thank you for sharing your feedback.

We sincerely apologize for the disappointment with the clear case you received with your S25 Ultra. We're sorry to hear that the case didn’t live up to your expectations, and we understand your frustration with the quality and lack of clarity on the product description.

Your feedback is incredibly valuable, and we will pass it along to our product design team to help improve the quality and transparency of our accessories. We truly appreciate you bringing this to our attention.

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